Director of Client Services - MS, CAS, LCPC
Natasha Peterson is the Director of Client Services for the Baltimore City office, where she manages and supports the behavioral health, case management and youth programs. She is excited to join forces with her team and the community to empower, uplift, and transform Baltimore by cultivating positive change for its people, bringing awareness, addressing areas of need, and increasing access to resources.
Natasha has dedicated her career to helping others and advocating for women, children, and families with areas of expertise and interest including: intimate partner violence, suicide prevention, sexual assault, child abuse & neglect, trauma, and criminal justice. She is a licensed mental health clinician and board approved clinical supervisor who also holds a certificate of advanced graduate studies in psychology. Natasha strives to be a conduit of change and support individuals who are coping with anxiety, depression, adjustment disorder, emotion regulation, and low self-esteem. She is looking forward to program integration and working in conjunction with her incredibly strong and committed team that meets people where they are and provides quality services and support.
In her role as the Director of Client Services she oversees the orientation of program admission, caseload assignments, and the day-to-day delivery of community care coordination. In addition, she maintains oversight of program operations and provides supervision to all clinical and nonclinical staff and interns.
Outside of work, Natasha enjoys hiking with her husband, binge-watching reality television, and reading. Her love for others extends beyond her professional career as she enjoys volunteering and most importantly spending quality time with her family and friends near and afar.
Office Administrator
Heather Sherbert has been with Springboard Community Services for 20 years. In her current role as the Southern Regional Director of Case Management Services, she is responsible for the supervision of the program social workers, case managers, graduate students, and interns. She coordinates the orientation of program admissions, caseload assignments, and the day-to-day delivery of community care coordination and case management services. In addition, she maintains oversight of program operations to ensure participants receive services that are strengths-based, culturally sensitive, and adhere to the core principles of risk, need, and responsivity to reduce recidivism, engagement in community services, and support participants to achieve their self-identified goals. Heather has extensive experience in the oversight of case management programs that are local, state, and federally funded and have a particular focus on homelessness. She actively participates in the Coordinated System of Homeless Services for Howard County and through our family-based homelessness prevention model, Family Stability. In concert with Howard County government and United Way of Central Maryland, Family Stability serves families with children who are at risk of homelessness and the resulting educational instability. Other programs Heather provides oversight of including Healthy Families, Family Violence Program, Building Youth Resiliency, and a general case management program in partnership with the Multi-Service Center of Laurel. Heather routinely utilizes several reporting systems to manage and report data for quarterly and annual reports.
Foster Grandparent Program Manager
In her current position at SCS, Rochele Jones is on a mission to help “Bridge the Generational Gap”. Trained in finance, she has been an employee of SCS for 20 years as a Grants Manager until June 2015. Rochele was asked to oversee the Foster Grandparents Program (FGP) as she was the grants manager for this program for over 8 years. She engages well with volunteers, peers, partners and funders of FGP. She understands her volunteers, their needs and is able to meet them where they are to get the best outcome. In her current role as Director of Baltimore City Services in addition to FGP Rochele is also supervising the HOPWA/Ryan White Program. In this role she will help provide supportive services such as temporary housing, transportation, mental health counseling, child care, and an array of other services tailored to meet the needs of persons with HIV/AIDS. Rochele enjoys most giving back to the Baltimore City community; she feels that there is nothing more satisfying than helping others in need.
HOPWA Case Manager
Lauren Stokeling-Brewer has been at SCS since November 9, 2019, and has worked in the field of HIV for over two decades. Lauren is a former Health Educator for the Baltimore City Health Department, Addictions Counselor in the Maryland Division of Corrections, Program Manager at Women Accepting Responsibility (WAR) and LGBT Ryan White Case Manager for Chase Brexton Health Care. Lauren has a Bachelor’s degree in Interdisciplinary Studies from Coppin State University and Master’s degree in Human Service Administration from Coppin State University & University of Baltimore. Lauren has a passion for her clients and the work, which allows her to connect to clients in disenfranchised communities throughout Baltimore City.
Chief Executive Officer
F.T. was appointed Springboard Community Services as CEO in September of 2015 following a national search that yielded more than 200 candidates. Prior to joining SCS, he served for nearly 15 years as President & CEO of AIDS Interfaith Residential Services, Inc. / Empire Homes of Maryland. F.T.’s chief duties include leading fund and partnership development, cultivating the board of directors, and establishing the agency’s strategic direction and vision. A Florida native, F.T. enjoys cooking, traveling, and attending live music and dance performances.
