COVID-19 Updates

Springboard Community Services values the safety and health of our staff, clients and stakeholders. As such, under the guidance and advice of public health officials we are practicing social distancing to reduce the spread of COVID-19. Springboard is taking multiple steps to minimize health risks for our staff, our clients and our communities, including enhanced cleaning procedures in our facilities. Springboard will continue as outlined below in an effort to minimize face-to-face contact while still offering services.

  • Springboard in-office services including face to face meetings, counseling/medication management services, support groups, and home visits remain suspended until further notice. Springboard Administrative, Case Management and Behavioral Health staff will continue to serve clients remotely via telework, telehealth and telephone.
  • Springboard continues to provide 24 hour domestic violence advocacy and shelter services.
  • All staff embedded within partner organizations throughout the Baltimore region will continue to work remotely until further notice.

Springboard continues to monitor COVID-19 and regularly update our practices as recommended by the Center for Disease Control and Prevention, the Baltimore City Health Department and other public health officials.

If you have any questions or concerns about Springboard Community Services please contact us at (410) 669-9000 or by email at

For the fastest level of service, we strongly encourage you to contact your counselor or case manager directly via email or by calling their extension, which they will closely monitor.

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FT Burden

Chief Executive Officer

F.T. was appointed Springboard Community Services as CEO in September of 2015 following a national search that yielded more than 200 candidates. Prior to joining SCS, he served for nearly 15 years as President & CEO of AIDS Interfaith Residential Services, Inc. / Empire Homes of Maryland. F.T.’s chief duties include leading fund and partnership development, cultivating the board of directors, and establishing the agency’s strategic direction and vision. A Florida native, F.T. enjoys cooking, traveling, and attending live music and dance performances.

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