Transportation Coordinator

KAREN BOWERS

Karen has been with West End Place Medical Adult Day Care since 2015, first as a driver and currently in the role of Transportation Coordinator. In this role, Karen is responsible for overseeing the transportation operations for the Adult Day Care Center. She schedules the bus routes, completes monthly audit reports, maintains the company vehicles and transports clients to and from the center and various community outings. Karen shared that what she enjoys most about her position is interacting with clients and their caregivers.

Program Coordinator

MARTHA COLE

Martha has been with West End Place Medical Adult Day Care since 2007. Martha started as a Certified Nursing Assistant in our in home program and then transitioned to working in the Day Care. She has served as our Program Coordinator since 2016. In this role, Martha is responsible for program and activity planning, supervision of the program assistants and volunteers and providing support to the daily operations of the program. Martha shares that what she enjoys most about working at FCS is “working for this company is so fun and enjoyable it doesn’t even seem like it’s been 12 years. I love working with the West End group; we are like family. It makes me feel good when the clients tell everyone how much fun they have with the special parties and activities I plan throughout the year. I call this my happy place”.

Med Tech/CNA

Jordan Ledford

Jordan provides care to participants of Springboard’s West End Place Medical Adult Daycare which serves older adults and individuals with intellectual disabilities. Her responsibilities range from assisting clients with activities of daily living (ADL) to encouraging participation in arts and crafts, physical activities and more. Helping others is Jordan’s joy.  “The clients at the Center are so grateful for our services. Just being with every day makes my job rewarding.”

Program Manager

JENNIFER MCGEE

Jenn has been with West End Place Medical Adult Day Care since 2010. Having started as a Certified Nursing Assistant/Medication Technician and then the Assistant Program Coordinator, Jenn is currently the Program Manager for West End. In this role, she oversees the daily operations of the program and ensures compliance with regulations. Jenn shares that what she enjoys most about working at West End is being able to help those that seek our services.

Registered Nurse

TABBY NORWOOD

Bio coming soon.

Driver and CMO, Chief Maintenance Officer

Luis Villafania

Since 2019 I have been a proud member of the Springboard Community Services’ team at the West End Medical Adult Day Care in Carroll County. In my role, I assist with transporting elderly clients from their homes to the Medical Adult Day Care facility in Westminster. I enjoy working with the staff and our clients to make them feel at home in our daycare center.
I also assist in making repairs and supporting the building maintenance.

It is gratifying to see my work with the Springboard program make a difference in the lives of our clients. I enjoy working with my team to make our adult daycare the best place for our elderly clients. I invite you to be part of this incredible experience as well.

Program Assistant

NANCY VILLENEUVE

Nancy has been with West End Place Medical Adult Day Care since 2009. In her role as a Program Assistant, Nancy is responsible for helping our clients with daily activities and providing assistance during community outings and trips. Nancy shares that what she enjoys most about working at FCS is making a difference in the lives of the clients we serve.