Nicole Jackman

Nicole Jackman

Position: Director of Client Services for the Carroll County Office

Ms. Jackman LCSW-C is the Director of Client Services for the Carroll County Office, where she manages and supports the behavioral health, case management and domestic violence programs.  She brings to the position 20 years of direct client care experiences working with diverse populations that have experienced a variety of adverse life events. Throughout the years she has developed a passion for leadership and supporting teams and staff while developing effective systems that result high quality services. In her role of Director of Client Services she is looking forward to integrating the case management and behavioral programs to assure client’s experience is one of inclusivity, quality and caring. Outside the office Ms. Jackman enjoys spending time watching her daughters play volleyball, hiking and renovating their farmhouse with her husband.

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FT Burden

Chief Executive Officer

F.T. was appointed Springboard Community Services as CEO in September of 2015 following a national search that yielded more than 200 candidates. Prior to joining SCS, he served for nearly 15 years as President & CEO of AIDS Interfaith Residential Services, Inc. / Empire Homes of Maryland. F.T.’s chief duties include leading fund and partnership development, cultivating the board of directors, and establishing the agency’s strategic direction and vision. A Florida native, F.T. enjoys cooking, traveling, and attending live music and dance performances.